Refund and Returns Policy

Refund and Returns Policy for Harmal India Pvt Ltd

At Harmal India Pvt Ltd, we strive to provide the best shopping experience to our customers. We want you to be completely satisfied with your purchase from us. However, we understand that sometimes things may not go as planned. Hence, we have designed our refund and returns policy to make your shopping experience as smooth as possible.

Refunds

If you are not satisfied with the product you received, you may request a refund. We will gladly refund the full purchase price (including shipping charges) for any item that is returned to us within 05 days of delivery. To be eligible for a refund, the product must be in its original condition, unopened, and with all original tags and packaging intact.

To initiate a refund request, please contact our customer service team at Contact Us or call us +918770468136. Please include your order number and the reason for your return. Once we receive your return request, we will provide you with instructions on how to return the product to us.

Please note that we do not accept returns of the following items:

• Products that have been used or altered in any way
• Products that have been damaged or tampered with
• Products that are not in their original packaging

Returns

If you receive a product that is damaged, defective, or incorrect, please contact our customer service team within 48 hours of delivery. We will arrange for a replacement or a refund, depending on the circumstances. In some cases, we may require photographic evidence of the damage or defect.

If you have received an incorrect product, we will arrange for the correct item to be shipped to you at no additional cost. If the item is no longer available, we will issue a full refund.

If you receive a product that is damaged during shipping, please contact our customer service team within 48 hours of delivery. We may require photographic evidence of the damage. Once we receive the evidence, we will arrange for a replacement or a refund, depending on the circumstances.

Please note that we do not accept returns of the following items:

• Perishable goods, such as food or flowers
• Intimate or sanitary goods, such as lingerie or swimwear
• Personalized or customized products
• Gift cards

Affiliate products

For products purchased through our affiliate program, refunds and returns are subject to the policies of the respective affiliate companies. We encourage you to read the policies of the affiliate company before making a purchase.

Conclusion

At Harmal India Pvt Ltd, we are committed to ensuring that you are completely satisfied with your purchase. If you have any questions or concerns about our refund and returns policy, please feel free to contact our customer service team. We are always happy to help.